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Management and Leadership Development

It is people that make a difference at work, so the quality of your workplace relationships and how people are managed and led will have a huge impact on your culture and the results you achieve.

We are an approved ILM (City and Guilds) centre and can also offer approved programmes through The Institute of Leadership and Management (TILM) – see more details below

The way we work with you is built around our 4 key steps:

Diagnose Create Apply Maintain

We work with you to identify the key areas of development needed to ensure managers and leaders at every level

  • Understand the people management responsibilities in their role
  • Are confident in role modelling the behaviours and approaches to set the right cultural tone

We do this using a range of techniques, such as engagement surveys, needs analysis questionnaires, pre and post programme confidence checks and one to one sessions

Once we have agreed on the outcomes with you, we design a programme tailored to your organisation’s goals, environment and internal procedures.

Programmes include a variety of elements to ensure a blended approach with an emphasis on cementing learning back in the workplace

Our programmes

  • are highly practical and down to earth
  • tailored to the level of management we are working with
  • aimed at creating united management teams who can become peer support to each other long after the programme has finished
  • can lead to qualifications or accreditations – see below

Because research tells us only 15% of participants apply what they have learned, we work hard to support you in following up each part of the programme and to ensure learning sticks. This is a key point of difference with Focal Point.

Our approach is outcome-orientated at every stage, with a huge emphasis on transferring learning, creating new habits and embedding skills.

ILM Approved Centre

93% of employers say their managers perform better after taking an ILM qualification

We are an ILM approved centre offering both ILM qualifications and endorsed programmes. Qualifications are awarded by the City and Guilds of London Institute.

In each case you will have peace of mind that our management and leadership training programmes have been verified by Europe’s foremost management and leadership development body. As an approved centre, Focal Point are reviewed every year by the ILM to ensure we meet the high standards of content, delivery and assessment laid out by the ILM.

Our ILM qualifications include the following:

ILM Level 2 — great for any team members looking to develop their self-management and interpersonal skills as well as a good starting point for first time team leaders and supervisors

ILM Level 3 — ideal for new managers

ILM Level 5 — developing your middle managers and heads of departments

ILM Level 7 — supporting your most senior leadership team

The Institute of Leadership and Management Approved Programmes

The Institute of Leadership and Management are a separate entity to ILM City and Guilds. They are a professional membership body with a range of tools, support, research and resources to help develop leadership capability.

An approved programme with Focal Point means it has been independently verified, demonstrating that the content and approach are up to date, reflect the values of the TILM and meet the strict criteria laid out by them. We run programmes in house and tailor them to your specific needs.

If you are looking for recognition through a highly thought of professional body but a qualification isn’t necessary, then the TILM (The Institute for Leadership and Management) Institute Approved Management Development Programme could be for you.

To discuss how an ILM (City and Guilds) qualification programme or an Institute of Leadership and Management approved programme could add to your leadership team’s credibility, enhance performance and give you a distinct competitive advantage call 01903 732782, email or contact us.

Case studies for Management and Leadership Development

See how we helped The City of London Corporation achieve great results through ILM Level 7 programme with us.

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What our clients say