Creating the Culture
From establishing positive workplace values to providing tailored facilitation and coaching, we work closely with organisations to create positive working cultures.
The way we work with you is built around our 4 key steps:
We work with you to identify, articulate, and implement the behaviours that will create a positive, respectful, and productive workplace culture.
The approaches we use range from focus groups and one to one discussions to running employee surveys and workplace observation (talk to us about our “purposeful wanders”).
We agree on the outcomes you want to achieve and work closely with you to create a development programme tailored to your organisation and with your workplace values at their heart.
This often includes identifying and managing the “grey” areas around behaviour, which are hard to handle, in order to avoid people crossing the lines into inappropriate workplace behaviour.
Our approaches include:
- Helping you identify a set of values and the behaviours that demonstrate them – or embed existing ones
- Developing managers and leaders so they have the confidence to lead in an inclusive way
- Running specific workshops to support key areas of change or development – from bringing values and behaviours to life to understanding and mitigating unconscious bias in the workplace
- Supporting you to identify practical steps to build a more inclusive environment through our Steps to Inclusion Review
Creating, enhancing, or changing a culture usually needs a mix of approaches over a sustained period of time. The tailored programme we map out with you will be delivered by our highly skilled team of facilitators and consultants
Research tells us that only 15% of learners apply what they have learned, so much of the investment made in culture change programmes can be wasted. To ensure this isn’t the case, we work with our clients long-term to achieve sustained cultural changes.
Our approach is outcome-orientated at every stage, with a huge emphasis on transferring learning, creating new habits, and embedding skills.
Case Studies for Creating the Culture
The senior leadership and HR team at Devon County Council are a shining example of how investing in creating an open, respectful
and collaborative culture can help weather crisis and change, in the form of a global pandemic.
Read more about the programme we designed for them.
We helped create and support the roll out of a set of company values for medac Pharma
Read more about the difference it made.
We created a reciprocal mentoring programme for the Royal Borough of Greenwich.
What our clients say
“We knew that there was a problem to be solved and it really helped to have an objective, outside team to work with us to find a solution. Changing an old-fashioned culture is never easy but is greatly helped by working with a good professional team.”
“This can be a very grey area for managers and can often put them off dealing with situations. Focal Point’s approach helped the managers gain clarity around where the lines and boundaries should be and understand just how vital it is for them to be role models in this area.”
“Having managed teams of staff for 15yrs, I must say that Focal Point are simply the best training resource that I have ever accessed for team building.”
“When we embarked on this project, I was concerned to make it a really positive experience for everyone – Focal Point really understood this… they have taken time to get to know us and helped us address areas which are often not talked about in organisations and that have made a big impact on everyone.”
“This was a really good example of how we can help clients take a preventative approach to issues, rather than reacting when they find themselves with a tricky situation on their hands. We believe it will make a real difference to reducing the number of incidents they have had to deal with.”