We help you tackle these behavioural “grey areas” where organisations often sustain the most damage.
The way we work with you is built around our 4 key steps:
Inappropriate workplace behaviour is often not overtly discriminatory and may not amount to bullying. The people involved are in fact often unaware of the effect they are having. Even so, there is usually something happening to make people feel uncomfortable.
Left unchecked, things can deteriorate until it becomes damaging to workplace relationships and productivity. For example:
We work with you to understand what is currently happening, the underlying causes and how managing inappropriate behaviour in the workplace can make a difference.
Armed with this knowledge, we design a programme to help with managing inappropriate behaviour, to manage and prevent workplace conflict.
Approaches to help build a more inclusive and respectful environment may include:
The combination of approaches we suggest will always include:
Because research tells us only 15% of participants apply what they have learned, we work hard to support you in following up the workshops and ensuring learning sticks. This is a key point of difference with Focal Point.
Our approach is outcome-orientated at every stage, with a huge emphasis on transferring learning, creating new habits and embedding skills.
Read about how we helped the Markets and Consumer Protection Dept in London tackle rising levels of workplace banter at Smithfields, Billingsgate and Spitalfields.
Read about how we helped Coach a Senior Manager where a complaint of harassment had been brought
For a confidential discussion about how we can help your business tackle inappropriate behaviour on any level, call us on 01903 732 782 or fill in our contact form. All our sessions can be run as virtual workshops as well as face to face.