Focal Point - Building on your strengths.

Training

Sales and recruitment skills including...


Induction training New Business development Telesales skills Negotiation	Account development Customer Care Recruitment Legislation Workshops	Interviewing Networking Presentation skills

Personal development and self awareness skills including.


Assertiveness Time management	Communication skills Self management	Self awareness
Assertiveness Time management	Communication skills Self management

Management development skills including.

Team Development
Leadership
Communication skills
Coaching and mentoring
Conflict handling
Diversity
Facilitation
Train the trainer

Finance for non financial managers
Presentation skills
Performance Management
Assertiveness
Recruitment and selection
Managing change

Stress Management
Supervision
Workplace counselling and support
Handling under performance and misconduct
Customer care

The list above is by no means exhaustive and we can design a programme or an event to suit each individual client's requirements. If you do not see exactly what you are after here contact us to tell us what you do need and we will work with you to create it.