The Role of the Manager Overview

Aim

The aim of this module is to give new managers the opportunity to explore the role of a manager, raise their self awareness around their own style of working and identify how to develop respect amongst their teams as a manager and leader.

Objectives

During the session all participants will have the opportunity to...

• consider what management is and what skills a manager needs to be effective
• consider what leads to managers gaining and retaining respect
• discuss how your role differs from a non management role and address the issues facing a new manager
• explore the area of exchanging expectations with managers, colleagues and team members
• look at different behaviour types and the characteristics and consequences of each
• identify the stages of the Work Cycle, including
  • defining a statement of purpose
  • setting SMART objectives
  • monitoring performance against objectives
  • running an effective one to one
  • giving feedback on performance
• practice feedback skills
• identify a personal action plan