Managing Performance Overview

Aim

The aim of this module is to provide participants with the knowledge and skills to be able to maximise their team’s performance. It will look at their own self management, how to delegate and how to develop their people’s skills to get the best from them.

Objectives

During the session all participants will have the opportunity to...

• review your actions from module one
• consider what makes an effective team and identify your preferred role in a team
• using Belbin profiles explore your approach to team work and management
• identify how to manage your workload through
  • prioritising
  • planning
  • being able to say no when appropriate
  • delegating
• look at how to identify skills gaps in your team
• identify different development opportunities
• explore the role of line manager as coach
  • focus on the communication skills needed to coach effectively, including questioning and listening
• consider how to coach effectively
  • using the GROW framework
  • practice coaching in groups
  • identify how to put together development and coaching plans
• identify a personal action plan