Difficult or unacceptable behaviour comes in many forms in the workplace, managing and dealing with it can be complicated.
However it manifests itself, the impact is always the same...
...strained relationships, demotivated individuals, a drop in performance, increased stress and absence rates.
Not dealing with these situations can lead to claims of bullying, harassment or a need for formal mediation, all costing dearly in terms of time, money and reputational damage.
We can support you when it comes to managing challenging behaviour and difficult people, we can help you deal with, or prevent such situations arising - not only avoiding costly tribunals or time-consuming interventions but also ensuring you build cooperative, inclusive teams based on dignity and respect.
Teams with a positive working environment achieve so much more together.
We have a number of solutions that can help get relationships back on track from positive behaviour management courses to managing difficult people workshops.