Focal Point Training and Consultancy Ltd (ICO registration Z7887664) is a data controller responsible for processing personal data under the General Data Protection Regulations (GDPR) (Regulation EU 2016/679).
Our data protection policy and procedures have been developed in line with the requirements of the 1995 European Union Data Protection Directive (Directive 95/46/EC) and the General Data Protection Regulation and applicable national law.
1. Information we collect
We collect and process personal data about you when you contact us and purchase our training or coaching services. The personal data we process includes:
2. The legal basis for processing your information
We process the personal data listed in paragraph 1 above for the following purposes:
We may also send you direct marketing in relation to our relevant products and services or other products and services provided by us. Electronic direct marketing may be sent, where we believe there is a legitimate interest to provide you with relevant information on our services or where you have given your consent to receive it. You will be able to continue to opt-out of electronic direct marketing at any time by following the instructions in the relevant communication.
3. Sharing personal data
We may share your personal data with our support team, facilitators, coaches and trainers for the purposes of administration and to deliver products or services, where elements of these are provided by sub-contractors or events' organisers other than those with which you have directly contracted.
We may also share your personal data with the below third parties:
Personal data may be shared with government authorities and/or law enforcement officials if required for the purposes above, if mandated by law or if needed for the legal protection of our legitimate interests in compliance with applicable laws.
In the event that our business or any part of it is sold or integrated with another business, your details will be disclosed to our advisers and those of any prospective purchaser and will be passed to the new owners of the business.
4. Retention of personal data
We will not keep your personal information for any purpose(s) for longer than is necessary and we will only retain the relevant personal information that is necessary in relation to the purpose. We are also required to retain certain information by law or if it is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions. Our retention periods are outlined in our Data protection policy.
We will retain information relating to any job application for as long as it takes to process your application and, if it is unsuccessful, for an additional period of around 6 months. If your application is successful, your information will be retained in accordance with your Contract of employment and our Data protection policy.
We will retain your data for a short time beyond the specified retention period, to allow for information to be reviewed and any deletion to take place.
5. Storing personal data
The personal data that we collect from you may be transferred to and stored outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Where we do so, the third country's data protection laws will have been approved as adequate by the European Commission or other applicable safeguards are in place. Further information may be obtained from Debbie Stanfield Support Manager firstname.lastname@example.org.
6. Rights in relation to my personal data
You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data, clicking the unsubscribe button on any communication we have sent to you or by contacting us at email@example.com.
Where you have consented to us using your personal data, you can withdraw that consent at any time.
If the information we hold about you is inaccurate or incomplete, you can notify us and ask us to correct or supplement it.
You also have the right, with some exceptions, to ask us to provide a copy of any personal data we hold about you.
If you have a complaint about how we have handled your personal data, you may be able to ask us to restrict how we use your personal data while your complaint is resolved. (Please see our complaints policy). In some circumstances you can ask us to erase your personal data if you withdraw your consent, it is no longer necessary for us to use your personal data, you object to the use of your personal data and we don't have a good reason to continue to use it, or we haven't handled your personal data in accordance with our obligations.
To exercise any of these rights please contact us on 01903 732 782 or firstname.lastname@example.org.
7. Further information
If you have any queries please contact us on 01903 732 782 or email@example.com or at 3 Brownhill Gardens, Eastleigh Hampshire SO53 2PR.