Aim

This one day course aims to give participants the confidence to hold effective appraisal discussions and support their staff, so they both get the most out of the appraisal process.

Objectives

During this module participants will have the opportunity to…

• consider why we should appraise
• identify the responsibilities of appraisers and appraisees in the process
• examine the performance management cycle
• examine how to set meaningful objectives using SMART
• consider the key principles in giving and receiving of feedback
• identify the key communication skills needed, including…
  • questioning
  • listening
• consider how to develop staff
• consider the written documentation involved in the cycle…
  • what should be included
  • what should be excluded
• practise their appraisal skills

The event will be participative with a variety of training aids used to cater for the differing learning styles likely to be present in the group.  To ensure the opportunity to learn is maximised roleplays will be used.  Respecting the need for confidentiality delegates are invited to share their experiences in this area and to ask questions at any time.