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Blog - Communication skills

How to stop email communication being a source of pressure in lockdown

Posted by Stella Chandler 03/07/20

Working during lockdownWe look at how to stop email communication being a source of pressure in lockdown and steps to ensure it is the positive aid to productivity it should be…

Social distancing in our workplaces – How to create the right environment to voice concerns

Posted by Tracy Powley 03/06/20

Social DistancingWe are delighted to be welcoming Liz Gardiner C.E.O of Protect the UK’s whistleblowing charity to our webinar on 11th June to help answer some of the thorny questions organisations will be facing as they start to plan how they will operate in the coming months…

What our workplaces look like now... and what this means for team behaviour and interaction

Posted by Tracy Powley 06/04/20

Changes in working environments had already been taking place before the Coronavirus crisis hit. The pandemic has now both speeded up some of those changes and driven new ones.

We give you a practical way of helping your people identify what this means for team working and team behaviour…

Talent Development Programmes – A Multipronged Approach

Posted by Chris Brown 10/01/19

NetworkChris Brown, coach and consultant trainer at Focal Point Training explains how talent management programmes should support both individual and organisational goals and how using a range of development and training activities leads to tangible benefits.

Trust in the Market of One - Part 3

Posted by Graham Elder - Associate Learning and Development Consultant 11/05/18

Trust in the Market of One - Part 3

One of the themes which underpins our work is that it is not just about getting results …. it is also about how those results are achieved. Developing the most effective behaviours is key.

In this final blog in our series, our facilitator Graham Elder looks at the behaviours which lead to successful relationship building in a sales and marketing context.

Influencing and the Market of One - Part 2

Posted by Graham Elder - Associate Learning and Development Consultant 06/03/18

Influencing and the Market of One  - Part 2

In the second of the series of blogs by our facilitator Graham Elder we look at influencing behaviours and how they contribute to long term relationship building….

Look out for the third and final one in the series in the next few 

Working in the Market of One - Part 1

Posted by Graham Elder - Associate Learning and Development Consultant 01/02/18

Working in the Market of One - Part 1

One of the themes which underpins our work is that it is not just about getting results …. it is also about how those results are achieved. Developing the most effective behaviours is key.

In this first of three blogs, our facilitator Graham Elder looks at the behaviours which lead to successful relationship building in a sales and marketing context. Look out for the second and third in the series in the next few weeks.

Celebrity spats on social media and why we need to take note…

Posted by Stella Chandler 25/07/17

Another celebrity has fired off an ill judged post on social media and regretted it…when will we learn to talk to each other to resolve our differences? And how might the new GDPR help?

What does email fall-out cost your business?

Posted by Tracy Powley 29/06/17

“No email day” is coming up on the 7th July and despite so much research telling us we should not be slaves to our inbox and to limit what we use email for, nothing much seems to change.

But what if overuse of email was hitting your bottom line?

“Why we need Emotional Intelligence more than ever – and how to find the perfect date”

Posted by Sue Carruthers - Associate Learning and Development Consultant 27/02/17

Emotional IntelligenceThe core of EI is self-awareness which enables us to both manage ourselves and understand others... so what does new dating app Hater have to do with it?