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Penningtons Manches LLP Case Study

Penningtons Manches LLP - Best Practice in Workplace Behaviour Workshops

Overview

Penningtons is a commercial and private client law firm providing legal services tailored to individual requirements. Their principal office is in the City of London with other UK offices in Basingstoke, Godalming and Newbury.

The Need

FPTC began working with Penningtons in 2003 when they worked together to deliver a training day for a mutual client. Following the success of this Penningtons asked FPTC whether they would provide some training for their partners and other senior managers in a programme titled “Best practice in workplace behaviour”.

Penningtons had not experienced problems in this area but wanted to ensure they were following best practice themselves and providing training before there was cause for concern!

The Solution

FPTC created a training programme to cover this area and working closely with one of the senior partners Jon Heuval delivered the training in their London, Basingstoke, Godalming and Newbury offices.

After the training Jon said…
"I was extremely impressed by Stella's professionalism throughout. Having to touch upon potential legal issues when training a room full of senior lawyers is a daunting experience for anyone. It is never easy to suggest to a lawyer that his or her behaviour is capable of improvement, but without exception every attendee admitted to having learned some useful tips. That many commented in feedback that they would appreciate further training is testament to Stella's ability not only to get the message across, but to get it across in an engaging way. We will definitely be looking at further opportunities to work with Stella again."