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From establishing positive workplace values to providing tailored unconscious bias training, Focal Point Training works closely with your business to create a positive working culture.
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Is workplace “banter” crossing the line? Are high levels of swearing or lack of courtesy the norm? We help you tackle these behavioural “grey areas” which can badly damage motivation and productivity.
Read MoreIs one of your Senior managers or C-suite members behaving in an unacceptable way and putting the organisation’s staff and reputation at risk? We have a specialist approach to tackle the most challenging of behaviours and get results.
Read More We help you manage situations, where inappropriate behaviour has led to strained relationships and is impacting on productivity or affecting the wider team.
Read More Penningtons is a commercial and private client law firm providing legal services tailored to individual requirements. Their principal office is in the City of London with other UK offices in Basingstoke, Godalming and Newbury.
FPTC began working with Penningtons in 2003 when they worked together to deliver a training day for a mutual client. Following the success of this Penningtons asked FPTC whether they would provide some training for their partners and other senior managers in a programme titled “Best practice in workplace behaviour”.
Penningtons had not experienced problems in this area but wanted to ensure they were following best practice themselves and providing training before there was cause for concern!
FPTC created a training programme to cover this area and working closely with one of the senior partners Jon Heuval delivered the training in their London, Basingstoke, Godalming and Newbury offices.
After the training Jon said…
"I was extremely impressed by Stella's professionalism throughout. Having to touch upon potential legal issues when training a room full of senior lawyers is a daunting experience for anyone. It is never easy to suggest to a lawyer that his or her behaviour is capable of improvement, but without exception every attendee admitted to having learned some useful tips. That many commented in feedback that they would appreciate further training is testament to Stella's ability not only to get the message across, but to get it across in an engaging way. We will definitely be looking at further opportunities to work with Stella again."
Can inappropriate behaviour ever be inspiring?
Banter can knit teams together; shared experience and humour can go a long way to creating a strong sense of team identity and break barriers down between team members.
But it can also create barriers – in a way which erodes confidence and negatively affects motivation and productivity….
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