Focal Point has had a revamp! Please feel free to have a look around the website and tell us what you think (and don’t miss our special launch offer!)
Our redesign emphasises the training, support and development we offer to HR and Line Managers to resolve “difficult” people management situations. We have specific expertise in helping to get things back on track when communication and relationships have broken down.
If your team is not gelling or there are strained relationships between team members or between departments, or if situations have escalated to a complaint or grievance being bought, we can help. Take a look at our Resolving Difficult behaviour pages to see how we can work with you or look at our case studies to see the success stories we have had with our clients.
The new website also showcases our highly effective Management and Leadership Development programmes, which is what many of you already know us for. We continue to place emphasis on working with you both prior to and after the training or coaching to ensure our training gets you results. Our Talk . Resolve . Achieve Model captures how we do this.
In addition, we offer ILM endorsed programmes, which allow you to give your people industry-wide recognition, while still ensuring the programme is tailored to your culture, development needs and organisational goals.The kudos our endorsed programmes bring is a great way to build loyalty with your people and ensure you steel a march on your rivals!
This month, we are challenging people to use less email and start talking to colleagues more.
Are you ready to rise to the challenge? Visit our blog post and have your say.
Our regular newsletter will bring you regular articles, practical tips and resources to help you deal with all your people management challenges. We’ll also to tell you a bit about what we are up to and how we are working with other organisations.
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I joined Stella and Tracy at Focal Point in 2003 and have seen both the Company and my role evolve during this time. I now work closely with the management team to achieve and improve business efficiently. To re-energise myself after a day in the office, I like to go to Zumba classes in the evening!