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From establishing positive workplace values to providing tailored unconscious bias training, Focal Point Training works closely with your business to create a positive working culture.
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Is workplace “banter” crossing the line? Are high levels of swearing or lack of courtesy the norm? We help you tackle these behavioural “grey areas” which can badly damage motivation and productivity.
Read MoreIs one of your Senior managers or C-suite members behaving in an unacceptable way and putting the organisation’s staff and reputation at risk? We have a specialist approach to tackle the most challenging of behaviours and get results.
Read More We help you manage situations, where inappropriate behaviour has led to strained relationships and is impacting on productivity or affecting the wider team.
Read More Each month we will look at a challenging People management scenario and ask what would you do? We then offer some guidance to help you or your managers tackle the issue....
Our Difficult People problem this month is a particularly tricky one. How do you manage a staff member’s return to work after they have been absent with stress and in the wake of working relationships breaking down?
Scenario
You have had a manager signed off with stress following a breakdown in their relationships with other managers in your department. They are about to return to work and you need to ensure it all goes smoothly. How do you handle it?
Access your guidelines here.
I joined Stella and Tracy at Focal Point in 2003 and have seen both the Company and my role evolve during this time. I now work closely with the management team to achieve and improve business efficiently. To re-energise myself after a day in the office, I like to go to Zumba classes in the evening!
