One question we are frequently asked by clients is how to bring company Values to life. With Coronavirus forcing organisations to find new ways of working, your set of values could be an invaluable tool to help support managers and teams. Indeed, a crisis is the very time we should be mobilising them and making them work for us…
Take a typical set of values such as
Each could be used to look at how we need to work differently and identify practical actions to take.
Get a group of your managers together (via zoom, skype etc) and discuss what each value means in this brave new working world.
Here are some thoughts to get you started…
What does respecting each other look like in the context of home working?
What does it look like for our interactions on video conferencing or instant messaging channels?
Where are the parameters with our behaviour – is it Ok for Facebook rants and jokey memes posted in the evening to then be shared on work channels like Slack or WhatsAapp?
How will managers facilitate collaboration when everyone is working remotely?
How could your managers create peer support for each other?
How do you ensure involvement from everyone, remembering that the technology may be very new to some and your quieter introverts may not want to “battle for airtime” on an extended team call?
In crisis situations, teams look to their managers for direction and clarity. And they need it regularly.
One of our favourite quotes is from Justin King Ex C.E.O. of Sainsbury’s who said “When you think you have communicated enough, it is time to start again.”
Never has this been more true. Communication provides context for people at a time when they will be feeling completely at sea.
So, what does good leadership look like for your current set up?
What touchpoints should you put in place?
How will you ensure the balance between cascading information and giving space to listen to your people and their concerns?
This won’t provide all the answers but looking at your new team set up through the lens of your values could help to bring clarity to the steps you need to take and clearly demonstrate how living the Values can help support everyone.
We would love to hear some examples of how you are using your values in this fast-evolving world…
Look out for our next blog which will show how our exchange of expectations model could help create more harmonious home working.
We are working hard to ensure we can offer all our services in formats that will suit remote team setups. Please contact us to discuss how we can support you and your people to ensure interaction continues to be respectful, inclusive and productive, while we all navigate this new world.
For more information about how we can help you call us for a confidential chat on 01903 732 782 or email us or contact us
And if relationships come under pressure, and cracks start to show, we can support you to get things back on track with our repairing working relationships coaching or facilitated team workshops
Stella Chandler and I founded Focal Point on a shared belief that a training course run in isolation doesn't work. We passionately believe there must be support both before and after the training or coaching session itself for it to make a difference. When I am not facilitating sessions with clients or looking at ways to grow the Focal Point business, you will find me in a calming yoga class...