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Blog - Gareth Southgate’s Difficult Conversations

Gareth Southgate’s Difficult Conversations

Posted by Stella Chandler 06/09/18

With the new football season upon us Gareth Southgate continues to be a role model, not just for clubs and sports teams, but also for managers in the business world.

The England team had stagnated when he took over the reins and bringing fresh blood in will not have been without its difficult conversations.

What is worth noting is that there has been no sense of conflict as a result of the changes he has made; no disgruntled players taking to social media, no headlines about tensions in the team.

Whatever tricky conversations he has had have been carried out quietly behind the scenes.

Managing performance to get the best from a team will always involve challenging conversations. You don’t need a waistcoat to replicate Southgate’s professional handling of performance issues. It is just about having the right conversations at the right time.    


You also may be interested in our other blogs on Handling difficult conversations

3 steps to starting a difficult conversation

Why the “feedback sandwich” is leaving people hungry 

For more information about how we can support your managers to have difficult conversations around behaviour and performance call us for a confidential chat on 01903 732 782 or or contact us. 

Stella Chandler
Stella Chandler

I thrive on seeing people do things they didn’t think they could do! I draw on my management and leadership experience from working in senior positions in the Metropolitan Police Service, running Focal Point since 2002 and working across all three sectors in the widest variety of environments. I am a fellow of the CIPD and when I am not working with clients I can be seen on the golf courses of Hampshire.

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